버슘머트리얼즈코리아 IT specialist 채용
당사는 외국계 회사로 반도체 및 특수 가스, 장비 등 화학계 회사입니다.
관련하여 홈페이지 링크를 안내 드립니다. https://www.versummaterials.com/
현재 open 되는 position은 IT specialist 인데, 한국 versum site 에 상주하여 임직원들의 laptop 및 IT 관련 trouble shooting을 진행하는 업무입니다.
[Versum IT specialist] VM IT 1명
**담당업무
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ㆍIT specialist(End user Service expert)
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- Provide 1st and 2nd level IT support for multiple sites in Korea by IT support line (ITSM tool, Call, Chat and email)
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- Installation/configuration, and support of end user equipment, including Laptop/Desktop, mobile device, wireless PDA, MPS, Label Printer, others.
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- Provide staff on-boarding and off-boarding
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- Collaboration work with Global teams to resolve complicated and advanced IT related issues and implement Local and Global projects
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- Support Problem management, escalation management - Handle needed inquiries, escalations from end users
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- Support IT Lifecycle management, Asset Management, License Management
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- Provide Smart hands support to Global infrastructure team, telecom, network and server team
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- Provide communication to end users on local outages and service degradation, planned down-time activities, and global initiatives which impact to local end users.
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- Engage in Innovation activities such as process improvements, pilots, PoCs, etc.
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- Be able to Travel within Korea. May require occasional day trips to other site offices.
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**지원자격
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- Bachelor’s degree (IT related discipline preferred)
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- 2 to 8 years’ IT experience including supporting end user technologies like desktop, Laptop, Mobile device, Microsoft office applications (Outlook, Skype for Business, Office suite)
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- Hand-on experience in IT technologies including basic networking, server hardware, Microsoft Active Directory, Telephony solutions, Cloud computing, DNS.
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- Be effective trouble-shooter, by analyzing problems and developing/improving solutions.
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- Experience in ITSM tool or ITIL certification a plus
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- Good communication and interpersonal skills with business and IT
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- Experience in Manufacturing industry of multinational company preferred.
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**우대사항
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ㆍ컴퓨터/시스템공학
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ㆍ국가유공자, 보훈대상자, 장애인우대, 사회봉사활동 경험, 통계분석능숙자, 컴퓨터활용능력 우수, 인근거주자, 해당직무 근무경험
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**근무형태 : 정규직(수습기간)-3개월
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**근무일시 : 주 5일(월~금) 오전 8시 ~오후 5시 / 8시 30분 ~ 5시 30분
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**급여 : 면접후 결정(인센티브)
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**근무지역 : (15420) 경기 안산시 단원구 해봉로 283 버슘머트리얼즈 한양기공(신길동)
: (44784) 울산 남구 용연로 98번길 48 버슘머트리얼즈 피엠코리아
: (15094) 경기 시흥시 협력로 143 버슘머트리얼즈 코리아
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마감일: 2020년 6월 5일
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